10 steps to better outcomes

Easy Outcomes will let you use a visual approach to:

Clarify your high-level outcomes

Work out the steps needed to achieve them

 Track and evaluate how you are going

• Communicate this to your stakeholders really fast.

Easy Outcomes is based on the work of Dr Paul Duignan. Easy Outcomes is implemented on a user-friendly, very affordable piece of software (DoView). 

Easy Outcomes approach is free to use

You're free to use any of the material on this Easy Outcomes site for most commercial or non-commercial purposes as long as you acknowledge this site as the source (see Use page)

We'd like to hear from you about how you're using Easy Outcomes - use our Contacts page to get in touch.

Summary of the 10 Easy Outcomes steps

Doing Easy Outcomes you use some or all of ten easy-to-follow steps. The ten steps are set out in more detail on the Steps page. The Easy Outcomes Workbook (PDF) is a comprehensive workbook which will lead you through the process step by step. You are unlikely to have to do all of these steps, for instance if you are doing an evaluation, you will just focus on the steps with the word Evaluation written after them. The steps page provides videos and heaps of other resources for implementing easy outcomes.

Step 1. Plan your Easy Outcomes work 

1. Plan your Easy Outcomes work, identify who is going to be involved in what way in the process. Evaluation. 

Step 2. Build an outcomes model & check the evidence for it

2a. Build a visual outcomes model (logic model) of the project, program, organization, sector, collaboration or joint venture. Evaluation.

2b. Check the evidence for the model being an accurate picture of the world. Evaluation. 

Step 3. Map your activities & priorities onto the model

3a. Identify strategic priorities for your next planning period.

3b. Map current or planned activities onto your model.  Use this to work out where there are gaps between what you are doing and your strategic priorities identified above. 

Step 4. Identify indicators which measure outcomes

4a. Put indicators onto the model. Use this to find out what you are, and are not, currently able to measure

4b. Identify indicators attributable to particular players. Ones that everyone will agree have been changed by particular players.

4c. Identify indicator targets and success criteria. These set the levels for making a judgment as to whether an intervention is successful or not. Evaluation.

4d. List any indicator project(s) for improving or developing new indicators.

Step 5. Identify evaluation questions & evaluation projects

5a. Put possible evaluation questions onto the outcomes model. Use this to limit your own, and stakeholders, confusion caused by the same evaluation question being asked using different language. Evaluation.

5b. List evaluation questions going to be answered. Not all evaluation questions will always be answered in every evaluation. You will review this list in the light of Step 5c immediately below. Evaluation.

5c. Assess possible outcome evaluation designs. Identify which (if any) of the seven possible outcome evaluation designs are appropriate, feasible and affordable for your project and and document your decision. Evaluation.

5d. List priority evaluation project(s) for answering the key evaluation questions. Evaluation.

5e. Identify evaluation methods for evaluation projects. Select from a list of evaluation methods. Evaluation. 

Step 6. Identify possible economic evaluation

6. Identify possible economic evaluation from a list of types of economic evaluation. Evaluation.

Step 7. Decide on piloting or full roll-out outcome evaluation

7. Decide on piloting or full roll-out outcome evaluation. Is outcome evaluation going to be attempted on the full roll-out or just in a pilot phase and only best practice application monitored on full roll-out? Evaluation.

Step 8. Identify evaluation management issues

8. Identify evaluation management issues which need to be dealt with (e.g. consultation with stakeholders, risk management). Evaluation.

Step 9. Select outcomes-focused contracting arrangements

9. Select outcomes-focused contracting arrangements. Select amongst possible types of outcomes-focused contracting and be clear about who is accountable for what by using your visualized outcomes model to identify accountabilities in discussions on contracting or delegation.

Step 10. Use the outcomes model for reporting back results

10. Use your model for reporting back. Use many aspects of the Easy Outcomes model you have built for reporting back to decision-makers and stakeholders (e.g. on progress on indicators, on findings from evaluation questions, in contract reporting). Evaluation.


 Creative Commons Copyright Dr Paul Duignan 2007-2010